{"id":1035,"date":"2024-10-09T12:22:23","date_gmt":"2024-10-09T10:22:23","guid":{"rendered":"https:\/\/aspirion.one\/faq\/"},"modified":"2026-03-27T07:57:59","modified_gmt":"2026-03-27T06:57:59","slug":"faq","status":"publish","type":"page","link":"https:\/\/aspirion.one\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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\n HAVE A QUESTION?
We have the answer<\/span> <\/h1>\n \n \n <\/div>\n <\/div>\n<\/section>\n\n\r\n
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\r\n FIRST ACTIVATION <\/h2>\r\n
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\r\n USE AND SERVICE <\/h2>\r\n
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\r\n TECHNICAL PROBLEMS <\/h2>\r\n
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\r\n How do I properly set up my air purifier the first time I use it? <\/h3>\r\n
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There are 4 steps to start the display:<\/p>\n

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  1. language selection<\/li>\n
  2. wifi network selection<\/li>\n
  3. location<\/li>\n
  4. moving to the main menu<\/li>\n<\/ol>\n

    Once properly configured, you go to the main menu, where you have a view of the house along with widgets, and the current weather, wifi and time.<\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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    \r\n Where to place the device? <\/h3>\r\n
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    The device can be installed in any room with access to the intake of air from the outside. This means that you should mount the device in a wall that will have access to outside air, then our device gives the best results.<\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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    \r\n How to install the device in the wall? <\/h3>\r\n
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    Installation instructions for the user – installation of the device in the wall – vertical variant<\/p>\n

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    1. Before installing the device, make sure that there are no electrical wires passing through the drill site<\/li>\n
    2. Mark the mounting locations according to the template received<\/li>\n
    3. Drill 4 holes with a \u00d86 drill to a depth of 45mm to 50mm<\/li>\n
    4. Using the previously installed drilling machine, drill a \u220570mm hole<\/li>\n
    5. The drilled holes should be fixed with 4 pieces of \u00d86\u00d735 universal expansion bolts<\/li>\n
    6. Place the previously prepared inlet pipe \u220570mm in the drilled hole.<\/li>\n
    7. Mount the unit according to the drawn holes using \u00d86\/50TX20 screws<\/li>\n
    8. Place the external air intake on the outlet pipe<\/li>\n
    9. Mount the masking side panels of the unit<\/li>\n<\/ol>\n

      Connect the unit to the electric power supply<\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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      \r\n Does the air purifier require special preparation before the first activation, such as pre-loading? <\/h3>\r\n
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      All you need to do is mount the device in the wall and plug the device into an electrical outlet.<\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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      \r\n Can the air purifier be mounted anywhere on the wall? <\/h3>\r\n
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      Yes, but make sure that there are no electrical wires or other installations at the site and that access to outside air is provided if the purifier is to operate in outdoor air intake mode.<\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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      \r\n Does the device require calibration after installation? <\/h3>\r\n
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      After installation and initial startup, the device requires no additional calibration. It is ready to work as soon as it is connected to the power supply.<\/p>\n<\/div>\n<\/div>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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      \r\n Does the device require a Wi-Fi connection to function properly? <\/h3>\r\n
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      Urz\u0105dzenie powinno by\u0107 pod\u0142\u0105czone do Wi-Fi, aby w pe\u0142ni korzysta\u0107 z funkcji zdalnego sterowania i monitorowania pogody i zanieczyszcze\u0144 powietrza.<\/p>\n<\/div>\n<\/div>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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      \r\n How long does it take to configure the device for the first time? <\/h3>\r\n
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      The first setup of the device takes a few minutes at most. The process includes language selection, connecting to a Wi-Fi network and setting up the location.<\/p>\n<\/div>\n<\/div>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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      \r\n What to do when there are technical problems with the device? <\/h3>\r\n
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      Contact us at your convenience.<\/p>\n<\/div>\n<\/div>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/section>\n\n\r\n

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      \r\n USE AND SERVICE <\/h2>\r\n
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      \r\n How often should I change the filters in the purifier? <\/h3>\r\n
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      Depending on the contamination: pre-filters G4, carbon filter should be replaced every 6 -12 months. Photocatalytic filter – ceramic cube every 2 years.<\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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      \r\n How to take care of the device to maintain its efficiency? <\/h3>\r\n
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      Regularly cleaning and checking the condition of the filters and ensuring that the air intake is free of obstructions will ensure optimal performance of the unit.<\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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      \r\n Does the air purifier need servicing? <\/h3>\r\n
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      Service will only be required if the fan, power supply, servo or sensor needs to be replaced.<\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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      \r\n Does the air purifier work effectively without wall mounting? <\/h3>\r\n
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      Yes, the device can operate in a free-standing version and also purifies the air. However, mounting it in a wall allows it to draw air from outside, which greatly increases its efficiency.<\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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      \r\n How to check if the filter needs replacing? <\/h3>\r\n
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      The air purifier is equipped with a system that monitors the condition of the filters. When the filter needs to be replaced, the device will display the corresponding information on the screen.<\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n

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      \r\n DIDN\u2019T YOU FIND THE ANSWER? <\/div>\r\n
      \r\n \r\n Contact <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1035","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQ - Frequently Asked Questions | Aspirion<\/title>\n<meta name=\"description\" content=\"Welcome to the most frequently asked questions, and if you don't find your question here - contact us!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/aspirion.one\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Frequently Asked Questions | Aspirion\" \/>\n<meta property=\"og:description\" content=\"Welcome to the most frequently asked questions, and if you don't find your question here - 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